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Note : We are sorry that your order has not arrived in full. Sometimes it happens that we send orders in several parcels. This happens, for example, if the items are stored at different locations or are shipped directly from our branches or partners. In this case, you will receive a separate invoice and a separate dispatch confirmation by email for each parcel. Please check the respective invoice to see whether the missing item should be included in this parcel. Items not listed on the invoice will automatically be delivered to you as soon as possible. Normally, the outstanding parcel will arrive within a few days. We always endeavour to offer you the best service and apologise for any inconvenience.