We are happy to help you
Due to an increased volume of enquiries at our customer service, there is currently a processing time of up to 5 days. We ask for your understanding and assure you that we will endeavour to process your request as quickly as possible. Please do not send us multiple requests, as this will further delay the processing time.
Note: We usually hand over all deliverable items to the shipping company the following day, so you will receive your order within 3-4 working days. Please note that there may be seasonal fluctuations that lead to short-term delays in delivery, especially during holiday and holiday periods. You can check the status of your order here.